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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Morgan Peavy

October 17, 2026

5  out of  5
rating by Morgan Peavy
"My husband and I just added a new vehicle to our policy. Kayla was super responsive and helpful and worked to make sure that the policies on our vehicles were set up to get the best rate possible. Thanks!!"
We responded:
"Morgan, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Lynne S

October 16, 2026

5  out of  5
rating by Lynne S
"Easy to get a hold of, clear communication, and very prompt service! Very happy with the rate they gave me."
We responded:
"Lynne, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Fatia Abdi

October 16, 2026

5  out of  5
rating by Fatia Abdi
"Elijah was incredibly helpful, responsive, and patient throughout the entire process of setting up my new auto insurance policy. His exceptional customer service made the experience smooth, stress-free, and easy from start to finish. He took the time to answer all of my questions thoroughly and clearly explained the importance and benefits of each addition to my policy, ensuring I felt informed and confident in my decisions.

What I once considered a stressful and overwhelming process turned out to be quick and seamless thanks to Elijah’s professionalism, knowledge, and dedication to customer satisfaction. I truly appreciate his outstanding service and would highly recommend him to anyone looking for a positive insurance experience!"
We responded:
"Hi Fatia, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Josh Culotti’s team.  Please reach out to us if any questions come up!  - Josh Culotti’s Insurance Team "
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Cindy Hale

October 15, 2026

5  out of  5
rating by Cindy Hale
"I called today and the agent helped out great. Im so glad I am with State Farm. Don't let her go any where."
We responded:
"Wow, thank you for the 5-star review, Cindy! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jordan Jacobs

October 14, 2026

5  out of  5
rating by Jordan Jacobs
"Kayla was so helpful over the phone! She even gave me a second phone call to confirm I received what I needed! Thank you!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Ryan Taylor

October 14, 2026

5  out of  5
rating by Ryan Taylor
"Service was great and my agent was helpful as well as great customer service"
We responded:
"Thank you so much for the 5 stars, Ryan! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Vicki Dowling

October 14, 2026

5  out of  5
rating by Vicki Dowling
"Logan was very helpful to make sure I have great coverage for both renters and auto very nice person😊"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Mountlake Ter. "
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Roxie Beck

October 14, 2026

5  out of  5
rating by Roxie Beck
"One of the greatest. I have been in customer service a long time in my life and times have changed. Aries has changed my retrospective idea of customer service. I was having a hard time figuring out what affordable insurance would cost and if I was really going to talk to a real person with honesty compassion and like family and I found it in State Farm and a representative named Aries. He understood me, he was patient and I can't thank him enough and I can't thank State farm for being my company that I will deal with hopefully for the rest of my life. This might sound a little over the top but I am really meaning it and I want to thank you all. Thank you Aries don't stop what you doing..."
We responded:
"Roxie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Maurice Morales

October 12, 2026

5  out of  5
rating by Maurice Morales
"I gotta say that Kayla Truelove is a pleasure to work with. She’s patient, consistent and helpful. My car insurance experience has been quick and informative thanks to Kayla."
We responded:
"Thank you so much for the 5 stars, Maurice! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Fe Burgos

October 10, 2026

5  out of  5
rating by Fe Burgos
"Lacey Smith, State Farm Auto Insurance, Mountlake Terrace WA, is proactive, reliable, always ready to help auto customers calling with inquiries on car insurance, Mutual Dividend Payments, etc. I am pleased with her phone demeanor and ability to address auto policyholders' concerns. Thank you, Lacey!"
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Annika Rim

October 9, 2026

5  out of  5
rating by Annika Rim
"Kayla was extremely helpful when it came to making changes in my policy. Fantastic employees and quick response times!"
We responded:
"Thanks so much for the fantastic rating, Annika! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Matt Jensen

October 9, 2026

5  out of  5
rating by Matt Jensen
"I recently had several interactions with Lacey At the Josh Culotti, State Farm insurance agent. She was exceptionally patient and persistent in getting all of my questions and concerns resolved. I would recommend this agency, and Lacey in particular to anyone looking for any sort of insurance."
We responded:
"Thank you so much for the 5-star rating, Matt! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Josh Culotti "
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gary morris

October 8, 2026

5  out of  5
rating by gary morris
"Josh has done a fantastic job meeting my needs for over a decade."
We responded:
"gary, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Josh Culotti and Team "
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Claude Rock

October 7, 2026

5  out of  5
rating by Claude Rock
"Elijah Locken is the man to deal with if you are hunting for a great auto insurance rate.
He followed up with me "cold texting", after last year and lo and behold, we sealed the deal today and the rate was way lower than Geico's.
That's the State Farm experience for you."
We responded:
"Thank you for the 5-star review, Claude! We’re proud to serve the Mountlake Ter community and truly appreciate your support. "
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Roshni Singh

October 6, 2026

5  out of  5
rating by Roshni Singh
"Logan was very helpful in each and every way. Answered all the questions we needed to discuss."
We responded:
"Thank you so much for the 5 stars, Roshni! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Abdi mohaz

October 6, 2026

5  out of  5
rating by Abdi mohaz
"Good customer service and reliable"
We responded:
"Thank you so much for your wonderful feedback of us here at Josh Culotti’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Josh Culotti’s Insurance Team "
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Sabriyya Harris

October 1, 2026

5  out of  5
rating by Sabriyya Harris
"Kind service from Josh and clear communication, definitely recommend!"
We responded:
"Thanks so much for the amazing review, Sabriyya! We really appreciate your support here in Mountlake Ter. Just reach out anytime if you need us - we’re here for you. "
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Kendra Lynn

September 29, 2026

5  out of  5
rating by Kendra Lynn
"Josh reached out to me, after I was looking on line for a change of carriers. He was awesome! I had quite a few things to work around & he was able to save me a substantial amount of money! He was patient & understanding when our schedule didn't align. I would say Josh work his magic & get you the best rates! Tha k yoi Josh, you are appreciated!"
We responded:
"Kendra, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Axel

September 25, 2026

5  out of  5
rating by Axel
"Helpful and professional, always provides exactly what is needed."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Josh Culotti’s team. "
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80N3S G

September 23, 2026

5  out of  5
rating by 80N3S G
"The costumer service that was provided to me by a Statefarm Agent was one of the best ever. Kayla Truelove answered all my questions and helped me with everything that I needed. Truly awesome experience, we need more agents like her. She was nice, calm, respectful, and knowledgeable. I'm satisfied with how she treated me over the phone. Thank you again Kayla, for taking the time to help me out."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Alfredo

September 11, 2026

5  out of  5
rating by Alfredo
"Real people that stand by your real problems Josh is amazing!!!"
We responded:
"Thank you for the 5-star review of Josh Culotti’s team - we really appreciate your kind words! "
Profile photo of Evelyn Johnson

Evelyn Johnson

September 10, 2026

5  out of  5
rating by Evelyn Johnson
"My experience, with Talking, to Aries was very pleasant,understanding. He allowed me to ask questions ( while he listened to me) and Vise/Versa.Explaining all that I needed to know. A couple of time.
At the End of our Conversation(s).
I was satisfied with my Chooses.
Thank you,
State Farm and
Aries."
We responded:
"Hi Evelyn, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Josh Culotti’s team.  Please reach out to us if any questions come up!  - Josh Culotti’s Insurance Team "
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Fred

September 9, 2026

5  out of  5
rating by Fred
"Aries couldn't have been any nicer. He was extremely helpful. He tried very, very hard. Wonderful employee!"
We responded:
"Thank you for the 5-star review, Fred! We’re proud to serve the Mountlake Ter community and truly appreciate your support. "
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Susan Gipe

September 9, 2026

5  out of  5
rating by Susan Gipe
"Josh and his team are just great. They took time to explain my family's insurance. My son has been using him for years and we hope to do the same thing. If you are looking for a honest straight forward agent, call this office."
We responded:
"Susan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Angela Smirz

September 8, 2026

5  out of  5
rating by Angela Smirz
"Josh and his Team always go the extra mile to get the Best coverage and rates for me!!! If you’re looking for a Insurance Agent who seems to care and treat you well Go See Josh"
We responded:
"Angela, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "