Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alexander Messenger

Alexander Messenger

January 15, 2025

5  out of  5
rating by Alexander Messenger
"Recently got a new policy started by nick. He was extremely helpful and on top of things throughout the whole process, staying in contact through each step. This was the first time I’ve gotten insurance and didn’t feel like just another number. The whole process had a personal touch that was a nice bonus. If you need insurance, go to Nick. You won’t be disappointed"
We responded:
"Thank you, Alexander, for sharing your experience! I'm glad to hear that Nick provided such helpful and attentive service while setting up your new policy. It's wonderful to know that you felt valued and appreciated throughout the process. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Jakob Canup

Jakob Canup

January 11, 2025

5  out of  5
rating by Jakob Canup
"Great communication, very friendly, and worked with me to get a good rate with adequate coverage."
We responded:
"Thank you, Jakob, for your fantastic review! I'm happy to know that our communication and friendly service met your expectations. It's great to hear we could find a rate and coverage that works for you. If you have any questions or need further assistance, feel free to reach out anytime."
Profile photo of Gabrielle Marrese

Gabrielle Marrese

January 9, 2025

5  out of  5
rating by Gabrielle Marrese
"Had the pleasure of working with Nick. He was polite, thorough and very responsive. I was able to get the best deal and assistance getting my previous policy cancelled. He walked me though every step of the way and sent follow up documentation for my records. Thank you for the smooth transition and looking forward to working with you and your team!"
We responded:
"Gabrielle, thank you for sharing your experience! I'm happy to know that Nick provided you with such thorough and responsive service. It's wonderful that he was able to assist you in getting the best deal and smoothly transitioning your policy. We look forward to continuing to work with you and are here for any other needs or questions you might have."
Profile photo of Heather Christiansen

Heather Christiansen

December 29, 2024

5  out of  5
rating by Heather Christiansen
"Nick Tiffany was awesome to work with and engaged me across several different platforms: text, email, phone. That factor plus savings was ultimately why I chose State Farm. He was helpful, willing, and not pushy. Happy customer!"
We responded:
"Thank you, Heather, for sharing your experience! I'm glad to hear that we provided such helpful and engaging service across multiple platforms. It's wonderful to know that our approach made a positive impact on your decision. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Allen Crowe

Allen Crowe

December 28, 2024

5  out of  5
rating by Allen Crowe
"I was shocked that my car insurance provider raised my rates by 65 percent despite having a perfect driving record. So I shopped around and Nick at State farm reached out to me. He was very efficient professional and worked with me to get me great coverage at reasonable price. I would recommend them to anyone seeking complete coverage at a fair price."
We responded:
"We appreciate your kind words Allen! I'm happy Nick was able to assist you efficiently and professionally, providing you with great coverage at a reasonable price. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
Profile photo of Melissa Hanrion

Melissa Hanrion

December 27, 2024

5  out of  5
rating by Melissa Hanrion
"Nick was a great help along the way of obtaining new car insurance company. I switched from progressive because my coverages were low and the price just kept getting higher each month. Nick has reached out after the switch to make sure my other insurance was cancelled, and even offered to break up with them for me. However I was able to do that myself. I bundled with auto and renters and Nick went the extra mile to reach out to my complex to make sure they got the information they needed. 5 stars would recommend State Farm most of all because I have not had to have any automated voice calls I have reached a person each time I have called."
We responded:
"Melissa we really appreciate you taking the time to share you thoughts! I'm glad Nick was able to assist you with switching insurance and ensuring everything was handled smoothly. It's wonderful to know that he went the extra mile to coordinate with your complex and provide personal support. We appreciate your recommendation and are here for any other needs or questions you may have."
Profile photo of Ej Johnson

Ej Johnson

December 27, 2024

5  out of  5
rating by Ej Johnson
"Nick is a gentleman and a scholar! It was a pleasure doing business with him."
We responded:
"I'm glad to hear that Nick made your experience enjoyable, Ej! It's wonderful to know that his professionalism and expertise left such a positive impression. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Nicole Olives

Nicole Olives

December 25, 2024

5  out of  5
rating by Nicole Olives
"Josh and his team have been taking care of my insurance for a few years now. Even as the rates have increased statewide, they've been willing to work with me to find ways to save. Alyssa and Taylor are always on point, getting me what I need and the new faces have been kind and helpful as well. I definitely recommend this agency!"
We responded:
"Thank you, Nicole, for your wonderful feedback! I'm glad to hear that Alyssa and Taylor, along with the rest of our team, have been able to assist you effectively. Your recommendation means a lot to us. If you ever need anything else, we're here to help!"
Profile photo of josh young

josh young

December 25, 2024

5  out of  5
rating by josh young
""I had an amazing experience working with Taylor Donahew at State Farm! From the very first interaction, she was incredibly professional, knowledgeable, and genuinely caring. Taylor took the time to explain all my options clearly and helped me find the perfect policy that fit my needs and budget. Her dedication to customer service is unmatched. she made the entire process so smooth and stress-free. It’s clear that she truly cares about her clients and goes above and beyond to ensure they’re taken care of. If you’re looking for someone who is not only skilled but also personable and trustworthy, Taylor is the one to call. Highly recommend her and the entire State Farm team."
We responded:
"Thank you, Josh, for sharing your wonderful experience with Taylor! I'm happy to know that her professionalism and dedication made a positive impact on your insurance journey. It's fantastic that she could guide you to the perfect policy while making the process smooth and stress-free. Your recommendation means a lot, and we're here to assist with any other insurance needs or questions!"
Profile photo of Kingyo Kingyo

Kingyo Kingyo

December 24, 2024

1  out of  5
rating by Kingyo Kingyo
"I’m not sure how long this review will stay up, but it seems like they’re planning to move soon. Here’s our real experience: We were referred to this location by another branch, as they claimed it had experienced managers who could assist us. It was our first time setting up insurance in the U.S. After choosing a plan and signing the documents, the manager handed us a copy of the contract and then started working on her computer. We assumed she was entering our information, so we waited and scrolled on our phones. After about 30 minutes, we noticed her typing on the keyboard more aggressively, as if she were venting her frustration. Eventually, she looked up and asked, “Is everything okay with the contract?” We replied, “Yes, everything’s fine.” She then went back to typing. Another 10 minutes passed, and we started wondering why it was taking so long. So we asked, “Are we done? Is there anything else we need to do?” To our surprise, she angrily said, “You’ve been done for a while now! I thought you were just sitting there for some other reason.” We were completely confused and at a loss. She never informed us that the process was finished. The wasted time wasn’t just hers—it was ours too. On top of that, she shouldn’t have taken out her frustration on us. It was a very unpleasant experience, and we absolutely do not recommend this location."
We responded:
"I’m sorry that you had that experience Kingyo in my office. I would like to personally talk with you about your experience in my office. Hopefully you are willing to stop in and we can chat. You can also call me at my office. I hope to hear from you."
Profile photo of Kimi Irene Ginn

Kimi Irene Ginn

December 19, 2024

5  out of  5
rating by Kimi Irene Ginn
"Josh Culotti’s State Farm Agency consistently provides excellent and courteous service. All of his staff are very professional with that personal touch. Honored to be his customer! Kimi Irene Ginn"
We responded:
"Kimi, thank you for your wonderful feedback! I'm happy to know that you appreciated the service from our team. It's an honor to have you as a valued customer. If you ever need assistance or have questions, feel free to reach out to our office!"
Profile photo of David Lee

David Lee

December 14, 2024

5  out of  5
rating by David Lee
"Josh is committed to helping me with my insurance needs. I love seeing someone with passion for what they do. He has it!! I want to make sure I am getting the best value for every dollar spent and I am glad he and his team take care of me!"
We responded:
"Thank you, David! I’m glad I’ve been able to help with your insurance needs and that you see how much I enjoy what I do. Making sure you’re getting the best value is always a priority, and I’m grateful to have the opportunity to work with you. If you ever need anything, I’m just a call away!"
Profile photo of Samantha Leingang

Samantha Leingang

December 5, 2024

5  out of  5
rating by Samantha Leingang
"Worked with Nick and Josh and they were very patient and went into detail of my policy. I switched from All-State to State Farm. Nick saved me $50 and got me more coverage. Highly recommend."
We responded:
"Samantha, thank you for your thoughtful review! I'm glad to hear that Nick and I could assist you with your policy and provide detailed explanations. It's fantastic that Nick was able to save you $50 while offering more coverage. We appreciate your recommendation and are here for any other insurance needs or questions!"
Profile photo of Daniella Weddle

Daniella Weddle

November 20, 2024

5  out of  5
rating by Daniella Weddle
"Josh is a very professional and explains things in a way that are understandable and legitimate. Easy to get a hold of and very responsive."
We responded:
"Thank you for your wonderful feedback, Daniella! I'm glad to know that you found my explanations clear and legitimate. It's great to hear that you found me easy to reach and responsive. If you ever have any more questions or need further assistance, don't hesitate to get in touch. - Josh Culotti - State Farm Insurance Agent, Mountlake Terrace, WA"
Profile photo of Shelby De Jesus

Shelby De Jesus

November 11, 2024

5  out of  5
rating by Shelby De Jesus
"Highly recommend Josh’s office. They always go above and beyond when explaining coverage, protecting me and my family, as well as ways to save money. I wish I could give them ten stars!"
We responded:
"Shelby, thank you so much for your wonderful review! I'm glad our office could help explain coverage and find ways to help you and your family save money. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're here for you. - Josh Culotti - State Farm Insurance Agent, Mountlake Terrace, WA"
Profile photo of Diana Elizabeth

Diana Elizabeth

November 8, 2024

5  out of  5
rating by Diana Elizabeth
"Josh is a lifesaver. During a very complicated situation, he took the time to explain everything to me in detail, ensuring I fully understood my options. Josh was patient, thorough, and truly went above and beyond to take care of me. I highly recommend him and will definitely continue to refer him to my friends and family.""
We responded:
"So happy we could set you up Diana. Thank you for the review. "
Profile photo of Darrell Keith

Darrell Keith

November 8, 2024

5  out of  5
rating by Darrell Keith
"Josh and his team have taken such great care of my family and I, I can’t really say enough good things about them. Josh was able to help me protect my family with a great life insurance policy…thanks to Josh, my family will be able to stay in our home if something happens to me. Thank you, Josh!!!"
We responded:
"Thank you so much for the 5* star review Darrell. "
Profile photo of Logan Gray

Logan Gray

November 8, 2024

5  out of  5
rating by Logan Gray
"Great experience with Josh and his team! They were quick, informative and transparent. Very thankful for them!"
We responded:
"Thank you for the review Logan. I look forward to working with you on your insurance in the future. "
Profile photo of Laura Reeders

Laura Reeders

November 7, 2024

1  out of  5
rating by Laura Reeders
"We have been working with Josh for years now! It is always incredibly easy to reach him or his team and get everything taken care of right away. We just needed to add a truck to our plan and it took less than 5 minutes to get it done. Definitely appreciate the quick and amazing customer service! Highly recommend! Edit: I am incredibly disappointed with this company. We have had them for years and never, not one single time, made a claim or asked for anything. As long as we were adding to our policies it was all peachy. Recently, the one time we needed help they have completely dropped the ball. No call backs, no follow ups, nothing. After repeatedly calling them and leaving messages. It’s been weeks now. If you want signing up for insurance to be easy, sure go with them. But if you actually need anything, forget it. I am beyond frustrated. They made a difficult time even more difficult and that completely defeats the purpose of having insurance."
We responded:
"Laura, I appreciate you being my customers for all these years. You are so great to work with. "
Profile photo of Lily Rosencrantz

Lily Rosencrantz

November 6, 2024

5  out of  5
rating by Lily Rosencrantz
"Josh is a rockstar! He went above and beyond for me, getting my renter’s insurance set up within a day. He was communicative, helpful, and thorough. I’d recommend him to everyone!"
We responded:
"Lily, you are awesome!! Thank you so much for the review. I’m always here to help. I told you I got you. "
Profile photo of Marcel Alomia mancilla

Marcel Alomia mancilla

October 10, 2024

5  out of  5
rating by Marcel Alomia mancilla
"Exelente servicio"
We responded:
"Marcel, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia - Josh Culotti - State Farm Insurance Agent"
Profile photo of Geoff Wood

Geoff Wood

September 27, 2024

5  out of  5
rating by Geoff Wood
"Josh was able to save us about $1,400/Yr. between auto, home, and umbrella over my previous broker and another broker I had dealt with in the past. Plus, he's a super nice guy. Looking forward to a long business relationship with him and his agency!"
We responded:
"Thank you so much, Geoff! I'm really glad we could help you save and set you up with the right coverage. It's great to hear that you're happy with everything, and I'm looking forward to working with you for many years to come! If you ever need anything, don't hesitate to reach out! - Josh Culotti - State Farm Insurance Agent, Mountlake Terrace, WA"
Profile photo of L Mar

L Mar

September 13, 2024

5  out of  5
rating by L Mar
"Josh has been very helpful in explaining my coverage questions. He is very friendly as well."
We responded:
"Thanks for your kind words! I'm glad I could help clarify your coverage questions and that you found our interactions friendly. If you have any more questions or need further assistance, feel free to reach out. - Josh Culotti - State Farm Insurance Agent, Mountlake Terrace, WA"
Profile photo of Justin Keffeler

Justin Keffeler

September 13, 2024

5  out of  5
rating by Justin Keffeler
"great group,reliable"
We responded:
"Thank you, Justin! I'm glad you find our team reliable. We appreciate your support and look forward to continuing to serve you. - Josh Culotti - State Farm Insurance Agent, Mountlake Terrace, WA"
Profile photo of Jeff Ellis

Jeff Ellis

July 29, 2024

5  out of  5
rating by Jeff Ellis
"My new agent Josh Culotti was amazing! Very helpful in every way and is saving my family a ton of money! Great coverage and great customer service! Thanks Josh!"
We responded:
"Jeff, you are awesome and I really appreciate you taking a chance on my office. We won’t let you down."